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Privacy Policy

Whats About Town Limited who owns the site www.jewellerybowl.com totally respects your privacy and takes protecting your data very seriously working with the applicable laws and our policy. Below is an explanation of our privacy policy. 


This Privacy Policy describes how What’s About Town (“we”/”us”) collects, stores, uses and distributes information when you visit our website, www.jewellerybowl.com (the “Website”). 


All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. We also have a Firewall (security software) in place to protect our internal information from the Internet.


1. Who are we?


Whats About Town Limited, the company which owns the website www.jewellerybowl.com (Site), is totally committed to protect any personal data you provide to us and to process your personal data in accordance with this Privacy Policy and applicable laws.


This policy (together with our Terms and Conditions and any other documents referred to on it) sets out how we use and protect information that you give to us when you use the Site and also when giving us your data and information for emails.


For the purpose of The General Data Protection Regulation (Regulation EU 2016/679) (“GDPR”), the data controller is Whats About Town Ltd, Regus House, Herons Way, Chester Business Park, Chester, CH4 9QR

Email: contactus@whatsabouttown.com


2. How we collect information and use your information


2.1 We collect information during your customer journey with cookies small “text files” on www.jewellerybowl.com. We use them to identify you in a coded form so we can recognise you from other users, not using your personal information. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. We collect previously viewed and saved items to personalise content, and make suggestions for you by using this information to understand how you use and interact with our website to help give you a better service. We may also use this information to customise the website making it personal to you. If we include content from other sites, such as YouTube videos, they may use cookies to track how people are using their site.


2.2 When you use register on the website www.jewellerybowl.com you will be asked to provide certain personal information such as your name, date of birth and email address and telephone number. We may ask for your demographic location to send you offers in your area. From time to time, we may use your information to contact you for market research purposes or send you offers.


2.3 When you purchase products from Jewellery Bowl we need your personal data to fulfil our contract with you, for instance we need your contact details to deliver your order. We may contact you by email or phone if we need to speak to you about your order. 


2.4 You are able to add or amend your personal information in your “My Account” section on Jewellery Bowl – which can include: Your name, address, email address, age, date of birth.


2.5 Extra information is collected for competitions to ensure that we are able to contact the winners or they are an eligible age for entering the competition. Please refer to the specific competitions terms and conditions of each prize you are entering. We would also only share your information in the prevention of fraud or criminal activities where we feel we need to protect our customers and company.

 

2.6 We treat all your information as highly confidential and never disclose your information to third parties except in the case of some competitions where we need to disclose the winner. We will always protect your information using the appropriate security safeguards and industries best practices.


2.7 if you contact us, we may keep a record of that correspondence.


2.8 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. We collect information from or about the computers, phones, or other devices where you install or access Jewellery Bowl to help develop and implement technology for you the customer to make your browsing experience better. This is statistical data and does not identify any individual.


2.9 The transmission of information via the internet is never completely secure. We always will do our best to protect your personal data at all times, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, We will use strict procedures and security features to try to prevent unauthorised access


3. Third party sources


3.1 We will never sell your data or pass it on to third party sites.

 

3.2 In your account with www.jewellerybowl.com your billing and delivery details and past orders. No other details are stored or used. We have no record of your credit card details stored on our site, everything passes through our secure online payment systems and 3D secure we have no access to credit card details.


3.3 If at any point you no longer wish Jewellery Bowl/Whats About Town to hold your personal information or you do not wish to receive information from us about about our products, promotions or special offers via email. You can click onto the "unsubscribe" link in any marketing communications from Jewellery Bowl that we send you by email which will automatically unsubscribe you from any future marketing communications or log into your account and update your preferences in there. You can also contact us at contactus@whatsabouttown.com where we will remove your details. 


4 How long may we keep your personal information for?


4.1 We will hold your personal information on our systems for as long as is necessary for the relevant activity. If you ask us to delete your Jewellery Bowl account then all your personal information is deleted immediately.


5. Changes to this Privacy Policy


5.1 Whats About Town Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.


5.2 You may contact Whats About Town Ltd by email at contactus@whatsabouttown.com


This privacy policy was updated on 24.5.18 in line with the new GPDR protection regulations.